Title Group Sales Coordinator/ Box Office Associate
Organization A.D. Players
Closing Date Sunday, July 1, 2018
Location Houston, TX

Group Sales Coordinator/Box Office Associate – A.D. Players
WHO: A.D. Players
POSITION: Group Sales Coordinator/ Box Office Associate
SALARY: Entry Level
BASIC JOB DESCRIPTION: A.D. Players, located in the Galleria-Uptown District of Houston, has an exciting opportunity for a candidate with strong customer service and sales experience to join its team as Group Sales Coordinator/Box Office Associate. Reporting to the Box Office Manager, the full-time position will handle all group sales, with the goal of increasing group sales revenue. They will also perform duties of a Box Office Associate. Candidates should possess a strong sales drive and have excellent multi-tasking, communication and organizational skills.
The ideal candidate is a highly motivated team player, must be committed to maintaining a superior level of customer service at all times and must be detail-oriented, customer-focused and results-driven. Candidate will work closely with Box Office and Marketing to identify and maximize group ticket sales opportunities. Duties will include managing group sale campaigns and administration in addition to:
As Group Sales Coordinator:
● Creating and fostering relationships with new and current groups
● Handle and process group reservations
● Generating database analysis of past season group buying trends
● Assisting in creating group sale direct mail pieces
● Researching opportunities in tourism and the group sales market
● Assisting in addressing complaints and resolving problems
● Generating various lists and reports from ticketing software system that pertain to Group Sales
● Additional duties as required

As Box Office Associate:
● Sell tickets (Regular, Season and Group Tickets) and take payments from patrons for all events held at The George Theater
● Provide information to customers including but not limited to show information, directions, parking and information regarding the general area of the Galleria
● Directing phone calls and visitors to the appropriate personnel
● Run will-call during performances. Performances are held during the day, the evening and on the weekends.
● Additional duties as required

Work schedule will be Monday – Friday 10 AM to 6 PM plus will-call needs during performances. Comp time given when nights and weekends are required.

● Previous sales, administrative and customer service experience
● Motivated, pro-active and self-directed
● Strong communication and interpersonal skills
● Understanding of general accounting practices
● Ability to coordinate events with multiple departments
● Must be able to work evenings and weekends as needed
● Computer proficiency a must (MS Word, Excel, Gmail)

● Previous box office and group sales experience
● Knowledge of theater
● Experience with computer ticketing software

Website http:\adplayers.org