The Development Associate provides administrative support for Texas Performing Arts’ Development activities. Through effective and efficient management of development operations, the Development Associate enables Texas Performing Arts to achieve its fundraising goals. As part of the development team, the Development Associate contributes to the impact of Texas Performing Arts and fulfills the mission and values of UT Austin.
• Assist the Director of Development and Associate Director(s) of Development by preparing schedules, arranging travel, hospitality, and creating collateral materials for donor visits.
• Create donor reports, meeting agendas, contact reports, correspondence, and follow-up materials.
• Answer development department general phone calls, correspondence, and electronic communications; handle membership, gift, ticket, and informational inquiries and transactions.
• Track donor cultivation and stewardship tasks; perform basic donor research.
• Track member and sponsor benefits and assist in benefit fulfillment.
• Process gifts and maintain reports and files in accordance with UT policies and procedures.
• Generate gift acknowledgment letters and membership materials.
• Prepare monthly revenue reports on contributions, sponsorships, and grants.
• Manage endowment compliance records and create endowment reports correspondence.
• Maintain donor and prospect records in the ticketing and development databases; update records to maintain accurate and complete information.
• Coordinate and support development events; prepare materials, manage RSVP lists, coordinate with vendors and other organizational departments, and fulfill on-site event management responsibilities.
Perform other related functions as assigned. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described.
• At least two years’ work experience in development, customer service, administrative assistance, or related field.
• Demonstrated proficiency in Word, Outlook, and Excel; Slack; Zoom.
• Demonstrated experience with data entry and databases.
• Excellent verbal, written, and interpersonal communication skills. Must be able to work well independently and successfully manage details of several concurrent projects with attention to detail and accuracy. Work with integrity and professionalism. Polished appearance and demeanor.
• Proven ability to effectively maintain productive relationships and deliver valued services to multiple stakeholders with different requirements.
• Demonstrated positive attitude, flexibility with work assignments, and a willingness to learn and adapt. Demonstrated excellent organizational skills.
• Problem Solving: Demonstrated knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
• Effective Communications: Demonstrated understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Accuracy and Attention to Detail: Demonstrated understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
• Service Excellence: Demonstrated knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• An equivalent combination of relevant education and experience may be substituted as appropriate.
• More than the minimum required level of experience.
• Experience working in performing arts or cultural organizations.
• Experience working in a large, complex enterprise such as a research university or large non-profit or governmental organization.
• Proofreading and data review experience.
• Working knowledge of UT Austin’s policies and procedures.
• Experience with the UT VIP database, Paciolan ticketing system, or other similar systems for donor record management and performance ticketing.
• Interest in and strong commitment to the mission and programs of Texas Performing Arts.
• Familiarity with the Austin, Texas arts, cultural, entertainment, and education landscape.
• Demonstrated commitment to diversity, equity, inclusion, and accessibility in past work roles.
• Demonstrated ability to solve complex problems within standardized policies and procedures.
Full Job Description:
Go to https://utaustin.wd1.myworkdayjobs.com/UTstaff for complete description and to apply for job requisition number R_00015893.
About Texas Performing Arts:
Texas Performing Arts is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., Texas Performing Arts is an anchor institution in Austin’s arts, cultural, and entertainment landscape. Texas Performing Arts operates venues on the UT campus including Austin’s largest theater, the newly renovated Bass Concert Hall. Its public programs include Broadway in Austin; a 40th Anniversary Season of dance, theater, music and more; and the Texas Welcomes series of national touring artists. Texas Performing Arts is an integral unit of UT’s College of Fine Arts and engages students across the university.
Texas Performing Arts welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences. We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our recruiting, hiring, and retention practices. To learn more about Texas Performing Arts and this opportunity, please visit https://texasperformingarts.org/about-us/employment.