The PSO is a leading regional arts organization and holds a unique place in the cultural landscape of North Texas, providing accessible arts engagement and community enrichment through world-class musical experiences and education initiatives. The Education Associate and all PSO employees are responsible for supporting our mission to inspire, educate, entertain, and involve our community in the enjoyment of great music.

Daily operations include:

• Work with Director of Education and Community Engagement in administration of education programs including, but not limited to, School Concert Education Program, Scholarship Program, Summer Music Programs, Family Concert Series, Collin County Artist Competition, PIT Program, Healing Notes, Up Close Chamber Series, etc.
• Coordinate logistics, communication, and volunteer needs for education programs.
• Represent PSO at donor activities, concerts, school functions, etc.
• Perform concert duties for family, student, and community productions as well as other education and community events.
• Collaborate with Marketing staff to promote education and outreach programs.
• Manage Instrument Petting Zoo including scheduling, maintenance, delivery, and attendance at events.
• Maintain daily communication with PSO team.
• Participate in weekly staff calls to discuss and prioritize organizational activities.
• Other duties as assigned.

QUALIFICATIONS

• Excellent project management skills: ability to manage multiple concurrent projects, meet deadlines, give great attention to detail.
• Ability to work independently and in collaboration with other team members.
• Proficiency in Microsoft Office software and Google.
• Excellent written and verbal communication skills.
• Bachelor’s degree preferably in music, education, business administration, or relevant area.
• Ability to work evenings and weekends as required for performances, events, meetings, etc.
• Passion for education and community engagement.

ABOUT THE PLANO SYMPHONY ORCHESTRA
The mission of the Plano Symphony Orchestra is to inspire, educate, entertain, and involve the children, youth and adults of our community in the enjoyment of great music.

We believe in the transformative power of music to change lives. We will grow and nurture the audience of today and tomorrow through exciting, inclusive, innovative, and impactful music in a welcoming and engaging way. We seek to serve our community through programming and music education that reflects our diverse North Texas region.

The Plano Symphony Orchestra (PSO)—in its 44th Season—is a 501(c)(3) non-profit organization governed by an elected Board of Directors. The PSO is a professional orchestra with compensated artistic and management personnel and has sought to attain its high artistic standards through solid institutional planning and faithful adherence to principles of sound non-profit management. The annual budget is approximately $1.7 million. The PSO annually presents an eight-concert subscription series, a Family Concert Series, the School Concert Education Program, special event concerts (including Patriotic Pops, the Plano International Festival, and the Plano Balloon Festival), and over 100 education outreach appearances. For more information, please visit www.planosymphony.org.

PAYSCALE
This is a full-time, non-exempt position with salary and benefits.
Salary is commensurate with experience, in the low-40s.

HOW TO APPLY
For consideration, interested individuals should send a cover letter and resume to the following: hiring@planosymphony.org, using the subject line “Ed/A Application.”

Any questions about this position may be directed to hiring@planosymphony.org.

THE PLANO SYMPHONY ORCHESTRA IS AN EQUAL OPPORTUNITY EMPLOYER
The Plano Symphony Orchestra (PSO) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The PSO is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. The PSO seeks a broad spectrum of employees and is strongly committed to a diverse, inclusive, and equitable work environment. We strongly encourage Black, Indigenous, and people of color—as well as members of underrepresented groups—to apply.

Location: Plano, TX
Website: https://planosymphony.org/work-with-us/
Deadline: 11/30/26

The Special Events Manager (SEM) is a key member of Plano Symphony Orchestra’s (PSO) team, focused on building customer and donor relationships. The SEM, with support from office administration, addresses patron and donor needs through high-quality customer service and event management, providing personalized service to engage and enrich their experience with the PSO. The SEM also has creative input for development and marketing campaigns across all mediums including print, social, and digital media.

This is a full-time, exempt position with a competitive salary and benefits package. The Special Events Manager will report directly to both the Director of Development and the Director of Patron Services & Marketing and work in collaboration with volunteers, board members, and event chairs.

This position requires duties performed in-office 9:00-5:00 pm weekdays. No work-from-home/remote option is available for this position at this time. Some nights and weekends required.

The PSO maintains offices at 1635 Dorchester Drive in Plano and has programming throughout the year at a variety of venues throughout Plano and surrounding communities.

RESPONSIBILITIES

The PSO is a leading regional arts organization and holds a unique place in the cultural landscape of North Texas, providing accessible arts engagement and community enrichment through world-class musical experiences and education initiatives. The Special Events Manager and all PSO employees are responsible for supporting our mission to inspire, educate, entertain, and involve our community in the enjoyment of great music.

Daily operations include:

• Manage special events/projects across departments including, but not limited to, the annual PSO Gala, donor stewardship events, Virtuoso Dinner, Dinner Under the Stars, etc.
• Develop and manage budgets for special events/projects.
• Cultivate, solicit, and steward donor/patron relationships.
• Directly interact with patrons, volunteers, and vendors via phone, email, and in-person.
• Sell and process subscriptions and single tickets.
• Provide customer service and support at concerts.
• Be knowledgeable of all Plano Symphony programming and events, including subscription concerts, the Family Concert Series, Education programs, Development events, and more.
• Maintain daily communication with PSO team.
• Participate in weekly staff calls to discuss and prioritize organizational activities.
• Other duties as assigned.

QUALIFICATIONS

• Excellent project management skills: ability to multi-task, track multiple projects, meet deadlines.
• Strong customer service mindset with the ability to effectively interact with diverse individuals and groups.
• Ability to work independently and in collaboration with other team members.
• Proficiency in data entry and communication using Microsoft Office software.
• Excellent written and verbal communication skills.
• Demonstrated writing/proofreading skills.
• Ability to manage a diverse range of personalities in a professional manner.
• Ability to manage a myriad of projects simultaneously.
• Strong interpersonal communication skills with a focus on diplomacy and conflict resolution.
• Adept at problem-solving.
• Bachelor’s degree preferred.
• Event management experience preferred.
• Experience with Tessitura or other Customer Relationship Management platform(s) preferred.
• Bilingual (English/Spanish) a plus.
• Ability to work evenings and weekends as required for performances, events, meetings, etc.
• Passion for the arts in our community

Location: Plano, TX
Website: https://planosymphony.org/work-with-us/
Deadline: 11/30/26

PATRON SERVICES ASSOCIATE
Victoria Symphony Society
405 E. Loma Vista Avenue
Victoria, TX 77901
https://www.victoriasymphony.com

APPLICATION INSTRUCTIONS

Email a cover letter, resume, and completed “Patron Services Associate Application Form” as three separate attachments to jobs@victoriasymphony.com. In the subject line, type “VSO PSA Application” and your name.

ABOUT

Victoria Symphony Society is seeking a motivated individual eager to support the organization’s office and client-based operations.

In its 53rd season, the Victoria Symphony Orchestra (VSO) is a well-established orchestra consisting of 60+ members serving the greater Victoria and south-central Texas region. The VSO season (September through April) currently consists of a subscription series of four classical masterworks concerts and one pops concert. Additional concerts and ensemble performances are also given as part of area community outreach and education programs. Series concerts are performed in the 1,481-seat state-of-the-art Victoria Fine Arts Center. The annual budget is approximately $800,000. The Music Director and Conductor is Darryl One of Modesto, CA.

Victoria, Texas, is conveniently located near the Texas Gulf Coast and approximately a two-hour drive from Houston, Austin, and San Antonio. Victoria is centrally located in a region of roughly 200,000 people. Victoria offers numerous opportunities for commerce, education, and entertainment, including the Victoria Regional Airport; Victoria College; Texas A&M University-Victoria; the Victoria Mall; a regional transit system; public parks with fishing and water sports; the Texas Zoo; a conference center; centers/theatres for the performing arts; and various art, history, and science museums. Victoria plays host to other performing arts organizations and year-round concerts, ballets, plays, historical tours, and festivals for all ages. Victoria has a progressive medical community, featuring several hospitals and inpatient and outpatient clinics.

COMPENSATION

Commensurate with experience.

RESPONSIBILITIES

General Office:
Provides administrative support for the Executive Director as needed. Maintains cleanliness and organization of commons areas such as conference room, foyer, kitchen and bathroom.
Maintains inventory and organization of all office supplies, equipment, administrative materials, and archived files.
Provides support and assistance to other Symphony staff and board members as needed.
Assists with maintaining office records, organizing administrative material, and updating procedures as needed.
Other general office duties include running Symphony-related errands, dropping off/picking up mail, filing, and picking up and/or ordering office supplies.

Events and Ticket Sales:
Organizes and administers ticket sales and day to day box office operations for all Symphony events as well as tickets sales for The Victoria Symphony League Style Show & Luncheon.
Manages ticketing services including single ticket sales, ticket exchanges, and season ticket subscriptions (both new and renewal).
Assists patrons with ticketing questions, payments, seating arrangements, and subscription changes. Prints, organizes, and mails season tickets and related materials as needed.
Maintains accurate ticket sales records and assists with tracking subscription renewal and individual ticket sales.
Provide front of house and event support as needed.
Assists members of the marketing committee with special projects, promotional activities, and events as needed.

Database:
Develops reports that collect appropriate information from customized databases. Maintains, organizes, and updates all patron files, and database transactions. This includes the processing of annual season ticket subscriptions and fundraising donations using AudienceView.
Daily duties include inputting data, record keeping, running and maintaining reports, handling incoming and outgoing customer service calls, letters and emails, organizing and overseeing mass mailings, maintaining certain or specific annual mailing lists.
Prepares and distributes email blasts to patrons, donors, and subscribers.
Creates mail merges for letters, envelopes, and mailing labels.
Assists with annual Fund Drive, including donor mailings, reports, and acknowledgment letters.
Maintains donor records, including memorials and honorariums.
Assists with maintaining concert program information, advertisement records, payment, renewal, and underwriting information as needed.

Customer Care:
Maintains interpersonal communication and relationships with Symphony patrons, visitors, musicians, guest artists, and community supporters.
Responds to patron inquiries regarding tickets, payments, seating, concert information, and special events in a timely and professional manner.
Other patron services include maintaining reservations for special events, having a thorough knowledge of the guest artists and events in order to answer questions that patrons and sponsors may have, and serving as subscriber liaison and customer care liaison during Symphony performances and events.

PATRON SERVICES APPLICATION FORM

Copy and paste the following questions into a separate file. Enter your responses and include this file along with your resume and cover letter to complete your application.

Full Name:

Address:

Phone Number:

Email:

Do you have a driver’s license?

Are you willing to relocate? (For applicants not currently living in this area.)

What is your preferred minimum annual compensation (not including benefits)?

List at least three references with addresses and phone numbers.

Location: Victoria, TX
Website: https://victoriasymphony.com/
Deadline: 05/31/27